Token request


  • Online token request via the federal portal;
  • End users who cannot make use of the online request service can contact a local registration office or Fedict.


  • You can make an online request if you have:
    • a Belgian identity card;
    • you PIN code
    • a card reader
    • a PC connected to the internet and containing the eID software (see for more information).
  • You can request a token from a local registration office or the Fedict registration office if you:
    • do not have a Belgian identity card


Anyone who wants to access secured government applications for which a token is necessary.


  • You have to personally collect your username and password at a local registration office (see list below) or at the Fedict registration office;
  • Always by appointment;
  • With verification of your identity (i.e. you need some form of official photo ID).

Access and support

  • You can visit the Fedict registration office by appointment between 8:30 am and 4:30 pm from Monday to Friday (on federal government working days).

For further information or to sign up to the service, please contact the Fedict Service Desk at, specifying reference code ´Registration office´.